Researchers found that implementing an email-based communication bundle to improve transitional patient care could result in positive outcomes. Researchers from the University of California, San Francisco, and San Francisco General Hospital created the bundle to support care transitions between a major public hospital and community primary care centers.
As a result of implementing this communication strategy, seven day scheduled follow-up appointments increased by 17% and attended appointments increased by 14%. Additionally, 93% of outpatient providers recommended that a similar communication system be used in other areas of the hospital system to further improve efficiency.
These findings were presented at the Society of Hospital Medicine Annual Meeting on March 6, 2016.